TMA Proactive Partners
Technology
Network Security Engineer | L2 — SOCaaS
- Gauteng
- onsite
- full-time
- mid
Description
Purpose of the Role
The L2 Network Security Engineer provides intermediate-level network security monitoring, configuration, and incident response support within a SOCaaS delivery environment.
Operating on a rotational shift basis to support extended international timezone coverage, the incumbent is responsible for managing and maintaining network firewall infrastructure, triaging and escalating network security events, and ensuring the secure and reliable operation of client network environments.
This role sits between first-line monitoring and senior engineering, requiring solid hands-on technical capability and the maturity to operate independently during shift hours.
Key Responsibilities
- Network Security Operations
- Monitor, triage, and respond to network security alerts and events within defined SLAs across client environments during assigned shift hours.
- Configure, maintain, and troubleshoot network firewalls for managed client accounts.
- Implement and manage network security policies, VPN configurations, and next-generation firewall features.
- Escalate complex or high-severity incidents to L3 with clear, structured handover documentation.
- Documentation & Compliance
- Maintain accurate and up-to-date documentation for network architecture, configurations, processes, and incident records.
- Conduct regular security assessments and contribute to audit inputs in line with client compliance requirements.
- Ensure adherence to security standards including NIST, ISO 27001, and CIS benchmarks across managed environments.
Qualifications & Experience Required
- Education & Certification
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent demonstrated experience.
- Palo Alto Networks certification (PCNSA) required or actively being pursued; PCNSE advantageous.
- Relevant networking certifications advantageous: CompTIA Network+, CCNA, or equivalent.
- Experience
- 3–5 years of hands-on experience in network engineering or network security roles.
- Demonstrated experience configuring and managing Palo Alto Networks firewalls (PA-Series, Panorama) in a production environment.
- Solid understanding of network protocols: TCP/IP, DNS, DHCP, VPN, BGP, OSPF.
- Experience with network monitoring and diagnostic toolsets (Wireshark, SolarWinds, SNMP).
- Comfortable operating independently during shift hours with appropriate escalation judgment.
Bonus/Nice to Have
- Experience with cloud networking in AWS and/or Azure hybrid environments.
- Exposure to automation and scripting tools (Python, Ansible) for network operations.
- Familiarity with other security appliances: Cisco ASA, Fortinet.
- Knowledge of SD-WAN solutions.
Required Skills
- Experience with cloud networking in AWS and/or Azure hybrid environments.
- Palo Alto Networks firewalls
About the Company
TMA Proactive Partners
Technology
http://www.tmaproactivepartners.com