Quality Assurance Tester

Description

The Quality Assurance (QA) Tester is responsible for ensuring the quality, stability, reliability, security, and performance of solutions delivered across the Digitisation & Automation portfolio. The role covers RPA and Bot solutions, Power Apps, Power Automate workflows, AI Agents and Copilot solutions, Azure AI Foundry solutions, APIs and system integrations, and end-to-end automated business processes. The role implements quality engineering, test automation, and continuous testing approaches to support production-ready solutions that meet business, security, and regulatory requirements.

A quality assurance professional with expertise in testing intelligent automation, Power Platform, integrations, and AIenabled solutions. The individual combines traditional testing skills with modern quality engineering practices and can validate AI agents, Copilot solutions, bots, workflows, APIs, and enterprise automation platforms to ensure they are secure, reliable, scalable, and fit for purpose.

Key Responsibilities

• Test Planning and Quality Engineering.
• Develop test strategies, test plans, test cases, and test scripts.
• Define test coverage and acceptance criteria for AI, automation, and digital solutions.
• Implement quality engineering throughout the development lifecycle.
• Ensure traceability between requirements, tests, defects, and releases.
• Support Agile teams through continuous testing practices.
• Automation and Digital Solution Testing RPA and Intelligent Automation.
• Test attended and unattended RPA and Bot solutions.
• Validate automated workflows and end-to-end process automation.
• Power Platform Solutions.
• Test Power Apps, Power Automate flows, Power Pages, custom connectors, and Dataverse integrations.
• AI and Copilot Solutions.
• Test Microsoft Copilot Studio, AI Agents, Azure AI Foundry, conversational AI, and Generative AI-enabled applications.
• API and Integration Testing.
• Validate APIs, web services, enterprise integrations, data flows, authentication, and security controls.
• AI Quality Assurance Responsibilities.
• Validate AI responses for accuracy, relevance, consistency, usability, and correct execution of prompts and instructions.
• Test guardrails, safety controls, response boundaries, escalation mechanisms, and responsible AI controls.
• Identify hallucinations, incorrect outputs, edge cases, and exception scenarios.
• Assess response reliability, repeatability, and compliance with business rules. CIB Digital Office | Digitization & Automation.
• Perform regression testing after prompt, model, configuration, or release changes.
• Confirm solution stability and verify that existing functionality has not degraded. Test Automation and Continuous Quality Engineering.
• Design, develop, and maintain automated test suites and regression packs.
• Implement continuous testing practices and support CI/CD quality gates.
• Drive shift-left testing and automated quality controls across solutions.
• Build reusable test assets, scripts, and frameworks. Quality Management.
• Log, track, and manage defects throughout the development lifecycle.
• Support root-cause analysis and defect resolution. Monitor quality metrics and report testing progress.
• Participate in release readiness and go-live assessments. Security, Performance and Non-Functional Testing.
• Perform security and role-based access testing. Conduct performance, load, stress, and resilience testing where applicable.
• Validate data privacy, security controls, and business continuity requirements.

Qualifications & Experience Required

• 3-5 years of experience testing enterprise solutions.
• Degree or diploma in Information Technology, Computer Science, Software Engineering, Information Systems, or a related technical discipline.
• ISTQB Foundation Certification.
• Experience testing automation, workflow, Power Platform, APIs, and integrations.
• Experience working in Agile delivery teams and with test automation frameworks.
• Software testing, quality assurance, and test automation frameworks.
• Functional, regression, integration, API, and end-to-end process testing.
• Power Platform, RPA, AI Agent, and Copilot testing concepts.
• Defect management, Agile delivery methodologies, and continuous quality engineering.

Bonus/Nice to Have

• Microsoft Copilot Studio, Azure AI Foundry, Power Platform, Power Automate, UiPath, or Automation Anywhere.
• Azure DevOps, PowerShell, SQL, REST APIs, performance testing, security testing, and CI/CD pipelines.
• Microsoft Power Platform Certification: PL-100 and/or PL-200.
• Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent.
• Test automation-related certification.
• Microsoft Azure Fundamentals (AZ-900).
• Microsoft Azure AI Fundamentals (AI-900).

Required Skills

• Test Automation
• API Testing
• Agile Methodologies
• Regression Testing
• Defect Management
• Quality Engineering
• RPA Testing
• Power Apps Testing
• AI Validation
• Continuous Testing
• Test Planning
• Automation Frameworks
• Performance Testing
• Security Testing
• Integration Testing
• Test Strategies
• End-to-End Testing
• Data Privacy Validation
• Root-Cause Analysis
• Load Testing
• Bot Solutions Testing
• Azure AI Foundry
• Conversational AI
• Generative AI Testing
• Shift-Left Testing

About the Company

Cyan Digital